Effective Date: 27/10/2025

Welcome to Golden Miles!
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.goldenmiles.live or use our travel services.

By exploring our site or booking with us, you’re trusting us with your information — and we take that trust seriously.

1. Introduction & Scope

This Privacy Policy applies to Golden Miles and covers all personal data collected through www.goldenmiles.live. It explains how we handle your information in line with international privacy laws such as the GDPR (Europe) and the CCPA (California).

Whether you’re browsing destinations, signing up for our newsletter, or booking your next adventure, this policy outlines how your data is treated along the way.

2. Information We Collect

We collect a mix of information to make your travel experience smooth, personalized, and secure.

a. Information You Provide Directly

When you interact with us, you might share:

• Your name, email, and contact details
• Payment or billing information when you make a booking
• Travel preferences or special requests
• Messages you send us through forms, surveys, or email

b. Information Collected Automatically

To improve our website and services, we automatically collect:

• Your IP address, browser type, and device information
• Location data (if you allow it)
• Pages you visit and actions you take
• Cookies and analytics data to help us understand how visitors use our site

3. How We Use Your Information

We use your data to give you the best travel experience possible, including to:

• Process bookings and manage your account
• Send confirmations, updates, or important notices
• Personalize your travel suggestions and content
• Improve our website, services, and customer support
• Share special offers (only if you’ve opted in)
• Meet legal, regulatory, or security requirements

4. Cookies & Tracking Technologies

We use cookies and similar technologies to make your time on our site easier and more personalized.

Types of Cookies We Use

• Essential Cookies: Keep the site running smoothly (e.g., secure login, checkout).
• Performance Cookies: Help us understand how visitors use our site.
• Functional Cookies: Remember your preferences, like language or currency.
• Advertising Cookies: Show relevant ads and offers that may interest you.

Managing Cookies

You’re in control. You can adjust your cookie preferences in your browser settings. Just remember — some features might not work properly if cookies are disabled.

5. Third-Party Sharing

We only share your information with trusted partners who help us deliver your travel experience. These may include:

• Booking platforms and travel partners that manage reservations
• Payment providers that securely handle transactions
• Analytics and advertising partners who help us improve and promote our site

We never sell your personal data, and all our partners are required to protect it according to strict privacy standards.

6. Your Rights & Choices

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your information
• Limit or object to how your data is processed
• Request a copy of your data (data portability)
• Opt out of marketing communications

You can exercise these rights anytime by contacting us at goldenmiles.live@gmail.com.
We’ll handle your request promptly and respectfully.

7. Data Retention

We keep your information only as long as needed to provide our services and meet legal requirements:

• Booking records: Up to 7 years (for accounting and regulatory purposes)
• Newsletter data: Until you unsubscribe
• Analytics data: Typically up to 26 months

When your data is no longer needed, we securely delete or anonymize it.

8. How We Protect Your Information

We take your privacy seriously and use a variety of safeguards to keep your information safe, such as:

• Secure HTTPS encryption
• Protected payment systems
• Strict access controls and staff training
• Regular security monitoring and updates

While no online system is 100% foolproof, we work hard to keep your data protected.

9. International Data Transfers

If we transfer your personal data outside your country (for example, to partners in the EU, UK, or U.S.), we make sure it’s protected using recognized legal safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures.

10. Children’s Privacy

Golden Miles is designed for travelers aged 16 and older. We don’t knowingly collect data from minors.
If you believe a child has shared personal information with us, please contact goldenmiles.live@gmail.com, and we’ll take prompt action to remove it.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect new features, partners, or legal requirements.
If we make significant changes, we’ll update the Effective Date above and post a notice on this page.
We encourage you to check back from time to time to stay informed.

12. Contact Us

Got questions or privacy concerns? We’re here to help!

Golden Miles
Email: goldenmiles.live@gmail.com
Website: www.goldenmiles.live